Privacy Policy

Effective Date: March 3, 2026

IHS Information Services (“we,” “us,” “our”) operates the website https://ihs-consulting.com (the “Site”) and provides I.T. services including managed IT support, consulting, cybersecurity, network setup, cloud services, hardware/software solutions, and related professional services (collectively, the “Services”).

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, request services, or engage with us as a client or prospective client.

By using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or provide us with information.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly

  • Contact details: name, email address, phone number, mailing address, company name.
  • Business information: job title, company size, industry.
  • Service-related details: IT infrastructure descriptions, issues reported, login credentials (temporarily for support), payment information (processed securely via third-party providers).
  • Communications: messages, emails, support tickets, or form submissions.

Information Collected Automatically

  • Usage data: IP address, browser type/version, device information, operating system, pages visited, time/date of access, referring/exit pages.
  • Cookies and similar technologies: We use cookies, web beacons, or pixels for functionality, analytics, and performance (see our Cookie Policy section below if separate).

Information from Third Parties

  • From business partners, referral sources, or public directories (e.g., business listings).
  • Payment processors or service providers (we do not store full credit card details).

We do not knowingly collect personal information from children under 13 (or 16 in some jurisdictions). If we learn we have, we will delete it.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Services (e.g., respond to inquiries, deliver support, manage client relationships).
  • Communicate with you: send quotes, invoices, service updates, newsletters (with opt-out), or respond to support requests.
  • Process payments and transactions.
  • Analyze Site usage to enhance user experience and Site performance.
  • Comply with legal obligations, prevent fraud, enforce agreements, or protect rights/safety.
  • With your consent: for marketing or other purposes.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers: hosting, cloud storage, email providers, payment processors (e.g., Stripe/PayPal), analytics tools (e.g., Google Analytics), CRM systems.
  • Professional advisors: accountants, lawyers, insurers.
  • Business transfers: in mergers, acquisitions, or asset sales.
  • Legal requirements: to comply with laws, subpoenas, court orders, or protect rights.
  • With your consent or at your direction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method is 100% secure—use the Site and Services accordingly.

5. Data Retention

We retain personal information as long as needed for the purposes outlined, to comply with legal obligations, resolve disputes, or enforce agreements. Client data may be retained per contract terms or industry standards.

6. Your Privacy Rights

Depending on your location (e.g., California under CPRA/CCPA, or if GDPR applies):

  • Access, correct, update, or delete your personal information.
  • Opt out of certain processing (e.g., marketing emails).
  • Non-discrimination for exercising rights.
  • For California residents: Submit verifiable requests via compliance@ihs-consulting.com. We respond within statutory timeframes.

To exercise rights, contact us at the details below. We may verify identity before acting.

7. International Transfers

If you are outside the US, information may transfer to and be processed in the United States (or other countries). We use appropriate safeguards for such transfers where required.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tools for essential functions, analytics, and performance. You can manage preferences via browser settings or our consent banner (if implemented).

We honor Global Privacy Control (GPC) signals for opt-out requests where applicable.

9. Third-Party Links and Services

The Site may link to third-party sites/services. We are not responsible for their privacy practices—review their policies.

10. Changes to This Privacy Policy

We may update this Policy. Changes will be posted here with a revised effective date. Continued use constitutes acceptance.

11. Contact Us

For questions, rights requests, or concerns:

IHS Information Services 2941 W Cypress Creek Road, Fort Lauderdale, FL 33309 Email: compliance@ihs-consulting.com Phone: 772.202.0303

Thank you for trusting us with your information.